Contact Us

270 SMOKERS Headquarters

Please reach out to us via email, phone, or text

bbq270smokers@aol.com

Call or message us at 540-817-0589 (or via Facebook messaging)

We're always here to help!

RETURN & REFUND POLICY

We honor returns as long as the product has not been used or opened, it is in the original packaging, the product has not been damaged, and the return is received within 14 days of purchase.  We are not able to accept returns of rubs, sauces, botanicals, or products that include a wood cutting board due to public health concerns.  Purchaser is responsible for shipping expense and any damages during return shipping.  Product price refund will be made via a merchandise store credit or credit card refund, less 5% processing fee.  Crating, Freight, and Shipping Fees are non-refundable.